The VPN won't connect from hotel Wi-Fi
Thought process
Looking at the company knowledge base…
Found 3 docs ⌄
VPN Setup Guide
Google Docs
Network Troubleshooting
SharePoint
Remote Access Policy
OneDrive
Answer assembled from 2 docs
Hotel networks often block IKEv2. Two steps:
If the portal page still won't load, the network blocks all tunnels — use the phone hotspot fallback from the guide.
Would you like me to:
Open the full VPN guide, or escalate this to the network team?
What Jira projects do I have access to?
Thought process
Looking for Jira spaces
Found 3 Jira space(s)
3 projects returned
You have access to 3 Jira projects:
Name
Type
Lead
Main Product Board
Software
EP
Eugene Pavlov...
Infrastructure & DevOps
Software
EP
Eugene Pavlov...
Marketing Campaigns
Business
JP
Jack Petrenko
Would you like me to:
Create a ticket in one of these projects, check required fields, or search for open issues?
IT Support AgentIT Support AgentThought process
Sure — let me check your eligibility.
You’re covered by the Design team license pool, and a seat is available.I can activate a Figma Professional license for you right now.
Want me to activate it now?
Hi, I need a Figma license for work
Yes, please
License activated
Figma Professional · License activated via Leebry
Seat: 12 of 20
Plan: Figma Professional · annual
Status:
Active
I need access to the staging environment
Thought process
Checking access policies
Found policy in Okta: Engineering — Staging
Approval auto-requested from your manager
Requested staging access for you:
AWS Staging · read-only
You'll get a Slack ping the moment it's granted — usually under a minute.
Would you like me to:
Track this request, ask for production access too, or list what you already have?
IT Support AgentSure — let me check your eligibility.
You're covered by the Design team license pool, and a seat is available. I can activate a Figma Professional license for you right now.
Want me to activate it now?
License activated
What Jira projects do I have access to?
Thought process
Looking for Jira spaces
Found 3 Jira space(s)
3 projects returned
You have access to 3 Jira projects:
Name
Type
Lead
Main Product Board
Software
EP
Eugene Pavlov...
Infrastructure & DevOps
Software
EP
Eugene Pavlov...
Marketing Campaigns
Business
JP
Jack Petrenko
Would you like me to:
Create a ticket in one of these projects, check required fields, or search for open issues?
Use caseIT support automation
Leebry automates common L1 requests with clear escalation rules and audit trails.
Resolve common L1 tickets based on existing company policies, groups, and access rules
Deflection
Most of the answers live in the knowledge base nobody bothers to read. Leebry jumps in to resolve informational queries before they hit a support engineer.
Resolution
People don't grow their careers by adding people to groups and doing password & MFA resets. Give your engineers permission not to.
Provisioning
Joiners get accounts and seats on day one. Leavers lose access everywhere once the badge stops working, with a full audit trail.
How we make it safe
01
Default deny
Anything outside policy routes to a person. A request Leebry doesn’t have a rule for becomes a human decision, not a guess.
02
Permission-aware before the model sees anything
Leebry indexes each user with their own access token, so it can only surface what that person is already allowed to see.
03
Full audit trail
Who asked, what Leebry did, when, and under which policy. Exportable for security review.
Common knowledge
Admin-level access
Index the space
Serve upon request
Sensitive data
Verify access permissions
Query the source
Serve the answer without retaining data in memory
More use cases
Enterprise knowledge
Learn more →
Onboarding & offboarding automation
Learn more →